Work accounts & sign-in
Help understanding access problems with Microsoft or Windows accounts, password resets and sign-in recovery. Assistance uses authorized account and recovery methods only.
INDEPENDENT BUSINESS IT SUPPORT · SWITZERLAND
Business IT
consulting.
A practical point of contact when a work computer, Microsoft account or Windows setup gets in the way. Tell us what is happening; we will explain sensible next steps in plain language.
Online support is available 24/7For businesses and work devices
BUSINESS IT · SWITZERLAND
A clearer next step
01
Work accounts & sign-in
Help understanding access problems with Microsoft or Windows accounts, password resets and sign-in recovery. Assistance uses authorized account and recovery methods only.
02
Computer hardware & software
Practical troubleshooting for company computers, Windows and business software. Physical repair scope and logistics are discussed and agreed case by case.
03
BitLocker access issues
Guidance for BitLocker recovery-key and device-access situations, using authorized recovery methods. Access cannot be guaranteed; recovery depends on the available key and device state.
Independent business — not Microsoft. Never share passwords or recovery codes.
A CLEAR PLACE TO START
Support for the problems that interrupt work.
We help businesses understand computer issues and work out a suitable next step. The right approach depends on the device, account and situation.
Describe your issueComputer hardware & software
Practical troubleshooting for company computers, Windows and business software. Physical repair scope and logistics are discussed and agreed case by case.
BitLocker access issues
Guidance for BitLocker recovery-key and device-access situations, using authorized recovery methods. Access cannot be guaranteed; recovery depends on the available key and device state.
HOW IT STARTS
Understand first. Agree before work.
Start with a clear description of the work device and what has changed. We can discuss online troubleshooting, repair options and any practical hand-off before agreeing what happens next.
Tell us what is affected
Share the business context, device and symptoms. Do not include passwords, verification codes or recovery keys in your enquiry.
Discuss possible routes
We ask relevant questions and explain whether online guidance, authorized account recovery or a case-by-case repair arrangement may fit.
Choose the next step
You decide whether to proceed after scope and any costs have been discussed. No changes or repair work are assumed.
A straightforward, business-first approach.
- —Online support is available around the clock; this does not mean physical repairs are performed remotely or nationwide.
- —Hardware repair scope, location and logistics are agreed case by case before work begins.
- —We do not promise account access, BitLocker unlocking or data recovery.
PRIVACY & ACCESS
Keep your access details private.
Never send us your password, sign-in code or BitLocker recovery key. Account and BitLocker help is limited to methods you are authorized to use. We cannot guarantee that a device can be unlocked or files recovered.
This page describes business-only IT consulting for company computers and work accounts. For personal Microsoft support, use the Swiss IT Support homepage.
Online support is available 24/7. Physical hardware repair is not performed remotely or promised nationwide; the possible scope and logistics are discussed and agreed case by case.
We can discuss authorized recovery options, but cannot guarantee access. Please do not send passwords, verification codes or recovery keys.
No. Swiss IT Support is an independent business. Microsoft and Windows are mentioned only to identify products and services that may be supported.
BUSINESS SUPPORT
Talk through a business IT issue.
Tell us what the company computer or work account is doing. We will use your details to respond and discuss an appropriate next step.
CONTACT DETAILS+41 24 560 20 61
WORKING HOURS
Online support is available 24/7
Independent business — not Microsoft. Independent business support. Microsoft names identify supported products; Swiss IT Support is not affiliated with Microsoft.
A few non-sensitive details are enough to begin.